How to Reset HTC Phones ( or HTC ONE) to Factory Setting (Hard Reset)

Learn how to do htc factory reset or hard reset your HTC phones to default factory setting.

How to Reset HTC One to Factory Setting

Resetting device will delete all of your personal data, photographs, installations, contacts. So be careful and don’t forget to make a backup of all your important file and data.

There may a situation arrive when you need to know How to Reset HTC One to Factory Setting. For example, you’re passing your HTC phone to someone else, or you decide to buy a new Android smartphone and old to donate, or your HTC One has a constant performance problem that can not be solved. In this case, reset factory settings are a very useful option to deleted all stored data. All stored data will be deleted completely and permanently, as it was when out of the box for the first time and will have absolutely no data can relate to us. There are two available ways to reset your HTC Android devices factory settings.

Before doing something silly read the warning first.

Warning: Resetting your HTC Android device permanently delete all your data and customized settings, all the accounts that you added in the Settings > Accounts & sync and all data associated with these accounts, personal data that you have created or synchronized to your phone, data and system settings and programs and will remove all downloaded and installed application on your device’s hard drive. Files such as your music, photos, videos, and documents will also be deleted if you select the Erase all data option. So your first work is to make a back up of any data and files you want to save before you do a factory reset.

Now, let’s see the two available methods to reset HTC smartphones.

Performing a factory reset via the settings menu

  • Open the Notifications panel and press Setting.
  • Click Backup / Restore and Reset.
  • Click the Reset phone.
  • If you want to remove multimedia data on HTC One, then select Erase all data.
  • Then click OK.

Performing a factory reset using hardware buttons

If you can not turn HTC One on or access its settings, you can still perform a factory reset by using the hardware buttons on HTC One.

  • Press and hold the VOLUME DOWN button, and then press and hold POWER.
  • Wait for the screen with three images of Android to appear, and then release the POWER and VOLUME buttons.
  • Press VOLUME DOWN to select reset to factory settings, and then press POWER.

Khaled Shariar
Khaled Shariar
Khaled is using Android OS since the very first Google Phone. He started to help other Android/ iOS users to find the right Applications/ Games and solving issues with their phone. Khaled also works in Creative Media Design.


  1. How do reset a phone when you get a message saying “Dialer has stopped unexpectedly. Would you like to send an error report to HTC? This will help us improve our products”. It gives the options to Send Report or Don’t Send and when I press them, the message will NOT clear off of the phone. The phone is about 10 years old.

    HOKD UNTIL POWERS OFF PAST THE THC LOGO rrelease the volume only button hold the ower button still and screen reads several options for you to select using the volume buttom to scroll to factory reset then release the power button and off it goes to set it to restart from scratch or restore from a back up option

    • i need to learn how to spell. press power and volume together until the htc screen is displayed. continue to hold it will go blank;black then come baxk tol a data screen shows up with a list of options.coloured red and blue writing, continue to hold the power button and use the doiwn volume to scroll/select factory reset option on display release both power and volume buttoms the phone will then reset and take you too a screen to ask if you wish to restore from a back up or from new – take your pick. I hope this edit is clear and resolves your issue. good luck

  3. rubbish…..simply go to settings –> storage –> scroll to the bottom and click Factory Reset Phone Data

  4. i have done the factory reset but it still keeps asking me for the previous owners detail, which i do not know . any ways to delete this please?

  5. I followed those three steps and it just goes back to the HTC quietly brilliant logos. I don’t mind losing any data. Will if ever be possible to reset this phone and use it again?

    • try my version. it worked for me and i have described the process quite clearly so there is understanding along the way.
      good luck


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